Peeking Behind the Curtain of CX
Mystery shopping is a tool for understanding customer experience from the inside out. But behind every anonymous visit or online evaluation is a real person—someone investing their time, effort, and expertise.
As this industry evolves, so must its standards. Today, social responsibility isn’t just a buzzword—it’s a necessity, especially in industries that rely on flexible, gig-based work. From fair compensation to community empowerment, ethical practices are essential to ensuring the sustainability and impact of mystery shopping.
At BARE International, social responsibility is a core part of how we operate—because the best customer experiences start with valuing the people behind them.